Your Questions, Answered

A minibar is available in all room types at Hotel Ciputra Semarang.

Hotel Ciputra Semarang provides designated smoking and non-smoking rooms. Please indicate your preference at the time of booking.

Connecting rooms are available at Hotel Ciputra Semarang upon request and subject to availability. Kindly contact the hotel directly via phone or email at the time of booking to confirm availability.

Yes, our rooms offer front views of Simpang Lima Semarang and back views of the city of Semarang. Please refer to the room description or contact the hotel directly for further details.

Yes, all rooms at Hotel Ciputra Semarang have private bathrooms.

Check-in starts from 3:00 PM and check-out is until 12:00 PM.

All rooms have a bathtub

Yes, all rooms are equipped with a safety deposit box.

Yes, we provide rooms with facilities for guests with disabilities.

No, mirror writing decoration service is not available at Hotel Ciputra Semarang.

None of our room types have windows that can be opened.

Certainly, we can arrange a honeymoon room setup including a standard greeting card, mirror decoration, and swan towel arrangement. For additional requests, please contact us directly.

Yes, rooms equipped with bidets are available in the Deluxe Premium Room category.

Yes, 24-hour room service is available.

Yes, extra beds are available upon request with additional charges. Extra Bed with Breakfast Only: Rp 500,000

Iron and ironing facilities are available upon request.

Early check-in and late check-out are subject to availability and may incur additional charges.

None of our room types have balconies.

Yes, each room is equipped with coffee and tea making facilities.

Yes, a hair dryer is available in every room.

Yes, baby cots are available upon request and subject to availability.

We apologize, but pets are not allowed in the hotel rooms.

Yes, all rooms are equipped with smart TVs

Yes, laundry and dry-cleaning services are available at an additional charge.

Yes, Executive Lounge access is available from Grand Deluxe Room up to Presidential Suite Room categories.

Certainly, additional pillows or blankets are available upon request.

Yes, wake-up call service is available upon request.

Yes, international power adapters are available upon request.

Yes, each room has individually controlled air conditioning.

Hotel Ciputra Semarang features several dining outlets, including The Gallery Restaurant serving international and Indonesian cuisine, Lobby Lounge with a selection of light bites and beverages, and Executive Lounge for afternoon tea. Please visit our Dining page or contact the hotel for further details.

Operating hours vary by outlet at Hotel Ciputra Semarang. Please refer to our Dining page or contact us for the latest information.

Room service at Hotel Ciputra Semarang is available 24 hours for your convenience.

Yes, we strive to accommodate dietary requirements at Hotel Ciputra Semarang. Kindly inform us in advance of any special requests.

Yes, breakfast at Hotel Ciputra Semarang can be added to your stay. Please inquire at the Front Office upon check-in for details.

Please contact the hotel directly for information regarding available buffet or all-you-can-eat promotions.

Dining duration may vary depending on the promotion. Please contact the hotel for detailed information.

Yes, special pricing for children may be available depending on the promotion or dining program.

Children policy may vary depending on the dining promotion. Please contact the hotel directly for details.

Please confirm with the hotel whether prices are inclusive or subject to additional charges.

Payments can be made by cash, debit card, or credit card.

Additional discounts for group bookings are subject to hotel policy and availability.

Seating capacity varies by restaurant outlet and event setup. Please contact the hotel for details.

Changes to the number of guests are subject to hotel policy and availability.

Private dining room availability depends on the outlet and reservation arrangement. Please contact the hotel directly for details.

Decorations in the restaurant area are subject to hotel policy and prior approval.

Buffet menu selections may vary depending on the promotion and outlet.

Special compliments for large reservations are subject to hotel policy and applicable promotions.

Birthday arrangements or compliments may be available upon request and subject to hotel policy.

Please contact the hotel directly for restaurant location details.

Yes, the parking area is located within the same area as Mal Ciputra Semarang.

Yes, prayer facilities are available at Hotel Ciputra Semarang. Please contact the hotel for the exact location.

Parking is available and free of charge for in-house guests at Hotel Ciputra Semarang.

Complimentary Wi-Fi is available in all areas at Hotel Ciputra Semarang.

Yes, Hotel Ciputra Semarang provides airport transfer services upon request. Additional charges may apply.

Yes, Hotel Ciputra Semarang features a swimming pool for guest use. Please contact the hotel for operating hours and further details.

Spa and wellness services are available at Hotel Ciputra Semarang. Please contact the hotel for details and operating hours.

A fitness center and gym is available at Hotel Ciputra Semarang for guest use. Please confirm the operating hours and details at the Front Office upon check-in.

Yes, Hotel Ciputra Semarang provides laundry and dry-cleaning services for an additional charge.

Yes, Hotel Ciputra Semarang offers meeting and event facilities. Please visit our Meeting & Events page or contact the hotel for further details and arrangements.

The check-in time at Hotel Ciputra Semarang is 3:00 pm and the check-out time is 12:00 pm.

Pets are not allowed at Hotel Ciputra Semarang.

No, Hotel Ciputra Semarang currently does not offer electric vehicle charging stations.

At Hotel Ciputra Semarang, if a booking is canceled within 24 hours prior to arrival or in the event of a no-show, one night’s stay will be forfeited. The booked rates are inclusive of 10% GST.

Hotel Ciputra Semarang accepts the following payment methods: Credit Cards (Visa, Mastercard, American Express), UnionPay, and Bank Transfer/Virtual Account (BCA, BRI, BNI, Mandiri, and Permata Bank).

Yes, Hotel Ciputra Semarang offers accessible facilities. Please contact us in advance to ensure your specific requirements are accommodated.

The nearest airport to Hotel Ciputra Semarang is Ahmad Yani International Airport, located approximately 8.5 km away.

Hotel Ciputra Semarang offers various meeting rooms and event venues to accommodate different event requirements.

Hotel Ciputra Semarang offers a selection of ballrooms and meeting rooms suitable for meetings, conferences, weddings, and social events. Please contact the hotel for detailed venue information.

Our MICE packages include meeting room usage, standard audiovisual equipment, Wi-Fi access, coffee breaks, and lunch or dinner options. Additional customized services and technical support are available upon request.

Ballroom venues can be arranged in various layouts, including classroom, theatre, U-shape, boardroom, banquet, and standing party setups.

Ballroom capacity varies depending on the venue and setup arrangement. Please contact the hotel for detailed capacity information.

Meeting rooms can be set up in classroom, theatre, U-shape, boardroom, banquet, or standing arrangements depending on the room type.

Meeting room capacities vary depending on the room type and event setup.

Are meeting rooms suitable for private meetings or small gatherings?

Yes, venue setup and arrangements can be customized based on your event requirements, subject to availability.

Yes, technical support and additional event services are available upon request.